Refund Policy

FREE RETURN

You have up to 14 calendar days from the time you receive your item(s) to initiate a return. Please see our return & refund policy section for more details.

If you have any other questions, please contact us and we will do our best to help you out.

To start a return, you can contact us at huwatchstrap@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.